Where are Injoya’s Products made?
All products are manufactured in China using non-toxic and safe materials.
Where will my order ship from
Most orders ship from our warehouse in Michigan,
What if my item arrives damaged
While it's rare, occasionally your precious item may get damaged during shipment. Please contact us within 48 hours of receiving your order and we will work quickly to ship out a replacement. Please provide photos of the damage in your initial email to expedite the replacement process.
What if I need to cancel my order?
You may cancel your order anytime prior to it being shipped.
Do you have more information on safety and care?
No toy is indestructible. We always recommend monitoring your pet's use and replacing after reasonable wear.
We welcome the opportunity to create new partnerships! To inquire about joining our retailer/distributor network, please provide us with the following information.
Your satisfaction is important to us! We offer one replacement per customer for items with an MSRP of $9.99 or greater. We are unable to offer replacements to international addresses. Please attempt to return item to the place of purchase before proceeding with claim form. Please note that we are only able to honor guarantees for products within 14 days of the purchase date. Injoya reserves the right to verify information, require a valid proof of purchase, and to deny guarantee requests at its discretion.